Privacy Policy

Welcome to Teleport. We value your privacy and are committed to protecting your personal data in accordance with the Kenya Data Protection Act, 2019. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services to book and deploy advertisements across our digital display networks.

1. Information We Collect

To provide our digital out-of-home (DOOH) advertising services, we collect information that you explicitly provide to us:

• Account Information: When you register an account, we collect your full name, company name (if applicable), email address, phone number, and password.
• Advertisement Assets: Media content, images, videos, text, logos, or copy that you upload to the application for the purpose of broadcasting.
• Campaign Selection Data: Information regarding the specific physical screen locations, time slots, duration, and target demographics you select for your ad placement.
• Transaction Information: Payment details required to process ad bookings, though third-party payment gateways (e.g., M-Pesa, card processors) safely handle the raw financial transactions.

2. How We Use Your Information

We process your data to fulfill our services and ensure compliance with broadcast regulations:

• To manage your account registration and authenticate your access.
• To review, verify, and approve uploaded advertisement content against local advertising regulations and safety policies.
• To securely air approved advertisements at your designated screen locations (malls, commercial hubs, etc.).
• To send you push notifications or communications regarding your ad approval status, campaign completion, or structural adjustments.

3. Content Approval & Screen Broadcasting

By uploading media to Teleport, you acknowledge that:

All advertisement submissions undergo an internal moderation phase. During this phase, authorized personnel review the content asset strictly to ensure it meets our content guidelines and complies with Kenyan laws. Once approved, the asset is distributed over our networks to display on physical screens at your selected coordinates.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information under the following limited circumstances:

• With Service Providers: Trusted third-party vendors who assist us in operating our application infrastructure, parsing media files, or serving cloud hosting solutions.
• Legal Compliance: If required by law enforcement or regulatory bodies to comply with a court order or legal processes within the Republic of Kenya.

5. Data Security

We implement strict administrative and technical security measures to protect your personal information and media assets from unauthorized access, modification, or exposure. Your upload traffic is safely encrypted using Secure Socket Layer (SSL) protocols.

6. Your Rights

Under the Kenya Data Protection Act, you possess the right to access, update, correct, or request the deletion of your personal registration profile. If you choose to delete your account, historical data linked to aired commercial campaigns may be retained anonymously for billing compliance or accounting audits.

7. Contact Us

If you have questions, feedback, or data privacy complaints regarding this policy, please reach out to our team at:

Teleport Concepts Limited
Phone: +254 705 400 000
Location: Nairobi, Kenya